Supplier Spotlight

In this Issue - September 2016

The September 2016 issue is now available online! Packed full of news, interviews and features, including:

 

AUTOMATED WAREHOUSE: As robotic technology advances and costs fall, Postal Technology International asks, are we on the verge of a completely automated and robotic warehouse? Richard N Williams finds out

 

BREXIT: As the UK prepares to leave the European Union, Postal Technology International asks, what could the logistics sector look like in a post-Brexit era? Helen Norman reports

 

DISASTER RESPONSE: From earthquakes, hurricanes and typhoons to floods, ice storms and landslides, natural disasters can have a devastating impact. How can the postal sector help re-establish order and create a sense of normalcy in people's lives? Karl Vadaszffy reports

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In this Issue - SHOWCASE 2016

The Postal Technology International Showcase 2016 issue is now available online! Packed full of news, interviews and features, including:

 

POST AWARDS 2015 : The winners of this year’s Postal Technology International Awards were announced at an exclusive awards ceremony at Post-Expo 2015 in Paris on September 29

 

DIRECT MAIL : Is direct mail still the preferred and most effective advertising tool for consumers? The International Post Corporation reports

 

MOBILE COMMERCE : Emirates Post Group has migrated all of its services to online platforms throughout 2015 to meet the demands of its customers

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In this Issue - June 2016

The June 2016 issue is now available online! Packed full of news, interviews and features, including:

RETAILER THREAT: If Amazon’s Dragon Boat project sets sail, it could cause the biggest disruption to the logistics market ever seen. What should carriers be doing now to secure their position in the market?

MILLENNIALS: Millennials, those born between 1980 and 2000, are the largest generation in history. As they enter their prime spending years, they are becoming hugely important consumers and their needs are changing the shape of e-commerce delivery.

RETURN TO PROFIT: Three posts share their experiences on how they have transformed their businesses from loss to profit.

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In this Issue - March 2016

The March 2016 issue is now available online! Packed full of news, interviews and features, including:

AUTONOMOUS DELIVERY: A brave new world of autonomous vehicles could change the delivery landscape forever. Richard N Williams finds out more

CHINA: Are there still opportunities
for new carriers to gain a foothold
in China’s booming e-commerce market? Karl Vadaszffy investigates

POST EXPO HONG KONG: A preview of the world’s leading international postal and parcel industry exhibition and conference, which will be held in Hong Kong on May 24-26, 2016

 

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In this Issue - January 2016

The January 2016 issue is now available online! Packed full of news, interviews and features, including:

NEIGHBORHOOD LOGISTICS: Many posts are taking advantage of their unique position in the community by combining last-mile delivery with added services that could dramatically alter the role of the traditional mailman

LOST MAIL: Despite advances in tracking technology, mail continues to get lost and damaged. Gauging the extent of the problem is more difficult than one might think

VEHICLES: Posts are developing close working relationships with automotive manufacturers to develop delivery vehicles that can cope with a changing mail mix

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In this Issue - September 2015

The September 2015 issue is now available online! Packed full of news, interviews and features, including:

SECURITY : Is the postal sector putting lives at risk by letting criminals use the postal chain to deliver dangerous and illegal goods? Paul Willis investigates

INTERNET OF THINGS : Is the postal industry ready to embrace the Internet of Things? Sue Tabbitt finds out

POST EXPO 2015 : PTI highlights the must-see products and events at this year’s Post-Expo in Paris from September 29 to October 1, 2015

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In this Issue - June 2015

The June 2015 issue is now available online! Packed full of news, interviews and features, including:

DIVERSIFY OR DIE : From financial services and takeovers to more esoteric solutions, operators are taking different steps to adapt to the changing market. Saul Wordsworth examines four posts that have successfully diversified their services

DIRECT APPROACH : Research shows that direct mail has a positive effect on consumer purchasing decisions. Karl Vadaszffy explores what is being done to ensure that this medium remains an inviting proposition

DUTY BOUND : With new communication methods and changing consumer demands, is there still a place for the Universal Service Obligation in an increasingly competitive postal environment? Hazel King investigates

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In this Issue - March 2015

The March 2015 issue is now available online! Packed full of news, interviews and features, including:

URBAN LOGISTICS : As congestion gets worse and local authorities increasingly regulate vehicles, urban logistics receives wider attention in political agendas around the globe. Karl Vadaszffy investigates how responsive delivery providers are exploring new last-mile delivery strategies that make sense both economically and environmentally

SOCIAL COMMERCE : How are posts adapting to the era of social commerce? Saul Wordsworth investigates

DOCUMENT MANAGEMENT : As demand for physical mail continues to fall, Richard N Williams explores how postal operators are helping companies prepare for a digital future

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In this Issue - SHOWCASE 2015

The Postal Technology International Showcase 2015 issue is now available online! Packed full of news, interviews and features, including:

NEW DIMENSION: How will the development of 3D printing technology affect the postal industry, and what role will operators play in the future?

PEAK PERFORMANCE: Understanding seasonal peaks and applying the appropriate solution or technology can help operators manage their processes more efficiently during busy periods

POSTAL TECHNOLOGY INTERNATIONAL AWARDS 2014: The winners of this year’s postal industry awards are announced!

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In this Issue - January 2015

The January 2015 issue is now available online! Packed full of news, interviews and features, including:

PROGRESS REPORT : Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far

ON THE BUTTON : How is click and collect shaping the postal world? Saul Wordsworth investigates

’TIS THE SEASON : Parcel carriers are gearing up for yet another bumper festive period, influenced in particular by the parcel growth in e-commerce. Planning to handle increasing large volumes in such a short window of time must, however, begin months in advance. Karl Vadaszffy investigates

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In this Issue - September 2014

The September 2014 issue is now available online! Packed full of news, interviews and features, including:

AUGMENTED REALITY: Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will posts be able to adapt to this strange new technology? Richard N Williams finds out

BIG DATA: Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. Words by Paul Rubens.

EXPO PREVIEW: Post-Expo 2014 travels to Stockholm, Sweden, on September 23-25. Here’s our first look at the new technologies, conference sessions and networking opportunities available during the three-day event

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In this Issue - June 2014

The June 2014 issue is now available online! Packed full of news, interviews and features, including:

BRANDING: Paul Willis looks at how some postal operators are developing a two-brand approach to ensure that all customer needs are met, regardless of price and quality expectations

DHL INTERVIEW: Helen Norman speaks to Dr Markus Kückelhaus, director of DHL’s Trend Research Team, about the organization’s innovations process and the latest trends to make an impact on the market

RETAIL: Postal Technology International speaks to four retail experts about how post office design can be improved to enhance the customer experience and increase revenue generation. Interviews by Liz Morrell: The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China. Paul Willis looks at what is being done to create a smarter Chinese logistics network

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In this Issue - March 2014

The March 2014 issue is now available online! Packed full of news, interviews and features, including:

DRONE DELIVERY: Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out

DIRECT MAIL: Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

CHINA: The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China. Paul Willis looks at what is being done to create a smarter Chinese logistics network

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In this Issue - SHOWCASE 2014

The Postal Technology International Showcase 2014 issue is now available online! Packed full of news, interviews and features, including:

POSTAL TECHNOLOGY INTERNATIONAL AWARDS 2013: PTI speaks to the people behind the winning technologies and companies

GRIDLOCK: Fluctuating parcel numbers can cause congestion in sorting hubs unless worldwide parcel demands are dealt with from a network perspective

EXECUTIVE FORUM: Six industry experts share their views on industry trends, challenges and developments from the past year

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In this Issue - January 2014

The January 2014 issue is now available online! Packed full of news, interviews and features, including:

CROWDSOURCING: Crowdsourcing could revolutionise the way mail is delivered, but will issues around trust and data protection stand in the way of widespread industry implementation? Paul Willis investigates

DEVELOPING COUNTRIES: Posts in the developing world face unique challenges that don't exist in the developed world. if these challenges can be overcome, the growth opportunities in these regions are huge, as Will Waters reports

PRIVATISATION: Royal Mail's recent flotation continues to divide opinion: Is privatisation always the right path for posts to take, and how have operators in other parts of the world fared since going private? Karl Vadaszffy investigates

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In this Issue - September 2013

The September 2013 issue is now available online! Packed full of news, interviews and features, including:

CROSS BORDER: Demand for international
e-commerce parcel fulfilment services is accelerating and European posts are attempting to respond. But are they doing enough, quickly enough? Will Waters takes a closer look

E-COMMERCE - SMALL BUSINESS FOCUS: How are postal operators helping to deliver success for SME e-tailers? Brendan Pittaway investigates

POST EXPO: Post-Expo 2013 travels to Vienna, Austria on 1-3 October. Here's our first look at the new technologies, conference sessions and networking opportunities available during the three-day event

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In this Issue - June 2013

The June 2013 issue is now available online! Packed full of news, interviews and features, including:

STRATEGIC THINKING: How can we best embed innovation within postal industry strategy, and what are some of the key challenges facing posts that want to innovate? Dr Kristian J Sund has some answers

SAME-DAY DELIVERY: Same-day delivery has become an important development area for parcel carriers as e-retailers battle for market position. Will Waters looks at how the posts are responding

INTERFACE MAPPING: The postal sector is using operational innovation to streamline interfacing activities in the workplace in a bid to improve productivity. By Deborah Ann Spring and Diana Perry

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In this Issue - March 2013

The March 2013 issue is now available online! Packed full of news, interviews and features, including:

NEW DIMENSION: With the right research and development, 3D printing has the ability to revolutionise the global logistics industry. How can posts prepare for this remarkable new technology? Paul Willis finds out

COUNTRY PURSUITS: Correios president Wagner Pinheiro de Oliveira talks to Andrew Short about the future of the Brazilian post office ahead of the inaugural Post-Expo Latin America

FUTURE SHOCK: If we could create a postal utopian city, what would it look like? Saul Wordsworth investigates

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In this Issue - SHOWCASE 2013

The Postal Technology International Showcase 2013 issue is now available online! Packed full of news, interviews and features, including:

POSTAL TECHNOLOGY INTERNATIONAL AWARDS 2012: Nominated by their peers, and voted for by a judging panel of industry experts and leaders, this year's winners represent the pinnacle of the postal industry

FROM LETTER CARRIER TO MESSAGE HUB: Post in its current format has been around for 5,000 years. Could it all be about to change?


PERFORMANCE MANAGEMENT: What factors determine whether a postal operator can be recognised as providing a superior service?

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In this Issue - January 2013

The January 2013 issue is now available online! Packed full of news, interviews and features, including:

CLICK THINKING: Dan Wilson takes a look at some of the latest trends and innovations shaping the fast-moving e-commerce sector, and ponders why cross-border trade is yet to take off

FROM STORE TO DOOR: Online groceries are seen as a major growth area for e-commerce, but is it an area on which posts should focus? Penelope Ody reports

PART AND PARCEL: Posts are fine-tuning their parcel strategies to maximise their share of e-retail growth but - as Will Waters asks - are they making the best use of their USP?

 

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In this Issue - September 2012

The September 2012 issue is now available online! Packed full of news, interviews and features, including:

CLOSE CONTACT: Near field communication is set to revolutionise the way consumers make low-value payments and interact with postal retail. Andrew Pickering explores the opportunity this presents to postal operators

ON THE MAP: As it looks for extra revenue streams, Portugal's postal service has been investing to diversify into new areas of the market, using available resources. John Challen finds out why GIS is key to the organisation's future

ALL CHANGE: How is the post office network in Australia handling change? And how is it promoting change for the better? Ian Kerr has the answers

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In this Issue - June 2012

The June 2012 issue is now available online! Packed full of news, interviews and features, including:

PHYSICAL EDUCATION: Will high-profile breaches of cyber security deter key customer segments from switching away from mail and even provide them with a reason to return to postal or digital postal solutions? David Stubbs considers the possibility

ALL CHANGE: In the move to digital mail, postal services worldwide are stepping into the role of trusted third parties, providing communication logistics themselves. What are the standardisation, legal and logistical implications? Walter Trezek makes everything clear

UNIVERSAL SERVICE IN AFRICA: Is there such a thing as universal postal service in Africa? Graeme Lee considers whether universal home delivery is achievable or - considering alternative technology - even desirable

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In this Issue - March 2012

The March 2012 issue is now available online! Packed full of news, interviews and features, including:

Digital mail: Industry suppliers are keen to get Posts moving into the digital age with a variety of technology solutions that will – according to the suppliers – eventually render physical mail obsolete. John Challen looks at the possibilities

Cloud Services: How can you bring data and processes from multiple machines, departments and diverse locations together onto one platform with secure access? Andrew Pickering discovers whether cloud services provide the answer

Social Media: Andy David and Michaela Hohlwein explore growth strategies for postal services in the Facebook era

 

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In this Issue - SHOWCASE 2012

The Postal Technology International Showcase 2012 issue is now available online! Packed full of news, interviews and features, including:

Postal Technology Awards International 2011: Nominated by their peers, and voted for by a judging panel of industry experts and leaders, this year's winners represent the pinnacle of the postal industry

Stand up and be counted: It is the perfect time for all postal and express operators to make the move to new identification solutions

The postal cloud - now within reach: Live data processing in the cloud is the future for postal automation

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In this Issue - December 2011

The November 2011 issue is now available online! Packed full of news, interviews and features, including:

HYBRID HAIL? Hybrid mail has struggled in the past to find its place. Saul Wordsworth finds out if it is finally getting the attention it deserves


WORLD VIEW: Giselle Valera has been head of the US Postal Service’s Global Business Unit since June. Andrew Pickering talks with her about the potential for growth in international mail, e-commerce and forging partnerships with other posts

CHANGING ROOMS: Despite falling mail and parcel volumes, many post office networks are being revamped to reflect the
varied needs of their customers. John Challen investigates the latest
innovations in design

 

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In this Issue - September 2011

The September 2011 issue is now available online! Packed full of news, interviews and features, including:

WASTE NOT WANT NOT: What was the last letter mail innovation that generated €1 billion profit for European posts? J. P. Ducasse reports on how to protect hard-earned cash

GETTING SOCIAL: Social media is huge and here to stay. Saul Wordsworth finds out how it can benefit your postal business. 

INTERNATIONAL MALE: Thomas Kipp, CEO, DHL Global Mail, tells John Challen what his company is doing to cope with the decline in paper mail, why the company is investing in sorting machines, and how it will continue to make money in the future

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In this Issue - June 2011

The June 2011 issue is now available online! Packed full of news, interviews and features, including:

Information display: How are geographic information systems affecting the postal business and building new revenue streams? Henry Barnes reports

Moving targets: How are package and parcel couriers embracing tracking and monitoring technologies to satisfy the needs of the customer and the industry as a whole? John Challen finds out

Digital dealings: Mark Harrison,head of markets at the International Post Corporation, talks with Andrew Pickering about how digital trends are creating opportunities in the postal business

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In this Issue - March 2011

The March 2011 issue is now available online! Packed full of news, interviews and features, including:

Man vs machine: Postal volumes may be falling worldwide, but technology providers are determined to offer organisations means to improve efficiency and productivity. John Challen reports on what plans are afoot

Climb every mountain: New US Postmaster General Patrick R. Donahoe has a mountain to climb to bring the Postal Service into profit. Andrew Pickering finds out how he plans to do it

Hot stuff: Every business must innovate to keep developing and the postal industry is certainly no exception. Henry Barnes and Andrew Pickering discover some of the latest tools and technologies


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In this Issue - SHOWCASE 2011

 The Postal Technologies International Showcase 2011 issue is now available online! Packed full of news, interviews and features, including:

Postal Technology International Awards 2010: Rewarding some of the best developments in the postal industry throughout the past yeargeneration through diversification, with e-commerce playing a major role.

Open Mind: Examining the case for a new breed of systems integrator


Trolley Control: An innovative solution for improving the productivity of a modern letter-sorting centre while reducing operative costs

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In this Issue - December 2010

The December 2010 issue is now available online! Packed full of news, interviews and features, including:

From Evolution to Revolution: Hybrid mail is moving forward – but can posts keep up?

Keep on Trucking: Route planning, fleet management, mobile computing – they all have their place in the post and parcel delivery sector.

On Every High Street: Post offices can be seen in high streets the world over. Isn't it time they started to act more like shops?

 

 

 

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In this Issue - September 2010

The September 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Working capital - The trusted brand names of postal organisations around the world are helping to increase revenue generation through diversification, with e-commerce playing a major role. Helen Norman finds out how to make money

The detail in retail: How is automation and technology going to affect retail in the coming years? Anya Hastwell finds out

Northern highlights: In Posten Norden, Itella Group and Posten Norge, the Nordic region has three different postal organisations, each meeting the universal challenge of declining mail volumes in its own way. Matt Turner Tells how

 

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In this Issue - June 2010

The June 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Well connected - In the postal industry creating and maintaining good connections takes on a new meaning

On the move: What are the latest developments in mobile data collection and how can delivery companies benefit?

Green mail: Innovation in sustainability and energy saving go hand in hand

War child: How has the Iraqi postal and communications network dealt with reconstruction over the past seven years?

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In this Issue - March 2010

The March 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Bright ideas - Modernisation has been a hot topic in the postal industry over the past few years. We discover the top 10 innovations that make investment in new technology essential and achievable

Prophesised potential -  By 2050 India could potentially be one of the most dominant world economies, behind China and ahead of the USA. Its postal system plays a large part in its future development

Automation nation - An increasingly competitive postal market is making automation more attractive by the day. We look at some of the solutions available

Unbeaten innovator - Siemens’ automation products are the most popular in the world. Automation chief Dr Stefan Keh talks about technology now and in the future

New money - Far from being looked down on, in the postal world new money means diversification and increased profits

Green dreams - Environmentally sustainable development involves changes in behaviour as well as technology

Birth of a new hybrid - Some companies have adapted hybrid mail technology to suit real-life demands and have come up with something better

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In this Issue - SHOWCASE 2010

The Postal Technology International Showcase 2010 issue is now available online! Packed full of news, interviews and features, including:


Postal Technology International Awards 2009: Awarding some of the best developments in the postal industry throughout the past year.

Post Office 2.0: How customer-driven innovation and new e-language standards can help postal carriers achieve sustainable, profitable growth.

Supporting and Simplifying: Information technologists who know how to simplify mail, express and logistics systems develop innovative products.

 

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In this Issue - December 2009

The December 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Smooth process - Customers rely on courier and parcel companies to deliver quickly and on time

Joint ventures - Developing strong partnerships is a key success factor for postal organisations operating in the Middle East

Perfect planning - How can courier and parcel companies overcome current challenges while maintaining an efficient and reliable logistics service?

One stop shop - Competitive pricing, quality services, flexibility and new revenue streams – just some of the things that can be achieved when optimising the last mile

Banking on success - Does a bright future for Swiss Post depend on its being allowed to operate a full-fledged bank service?

Balancing act - The UK and France have both recently been beset by postal strikes. Has the use of technology helped minimise the disruption?

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September 2009 - In this Issue

The September 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover Story: Burning issues: What is the most environmentally friendly fuel to power delivery fleets in the future?

Head to head: Ingemar Persson, secretary general of PostEurop, looks at how innovation is helping the postal industry move forward

Bright future: The German economy has suffered over the past year, but the postal sector has been making plans to ensure a prosperous future

Oldies but goodies: Just because equipment is getting a bit long in the tooth doesn’t mean that it can’t be put to good use somewhere else

Process chain: Heimo Thomas looks at the key processes postal organisations need to consider when modernizing their infrastructure

Expo preview: Innovation, inspiration: POST-EXPO 2009 will be held at Deutsche Messe, Hannover in central Germany

Supplier interview: Switched on: Italian design and expertise in scooters come together in the development of an eco-friendly, efficient and cost-effective delivery vehicle
 

Note to iPad and iPhone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or iPhone to at least the iOS 5 Operating System.

Note to Android tablet and Android phone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or Android phone to at least the Version 4.0 Operating System.

June 2009 - In this Issue

The June 2009 issue is now available online! Packed full of news, interviews and features, including:
 

Cover Story: Advice centres - The postal industry is experiencing challenging times and the posts need help deciding where to turn next, but who is at hand to offer that help?

News: The latest news and innovations around the industry

Trade secrets: Elmar Toime looks at how benchmarking can help posts identify a wider range of fresh ideas and innovative solutions

Head to head: How does information technology benefi t the postal industry? USPS’s Ross Philo gives his opinion

A breath of fresh air: With continual pressure on reducing carbon emissions within the postal industry, posts around the world are working together to discover new ways to reduce their carbon footprints

New world. New ideas: In a huge continent there are a wide range of ideas and challenges for the postal operators. Matt Turner finds out the details

Drivers of demand: Is Transpromo an idea whose time has arrived? Michael Herson certainly thinks so

Retail therapy: Increased use of technology, automation and effective queuing systems are helping post offices to strengthen their position in the market


Supplier Interview: Green and clean: With postal operators having to cut carbon emissions and city centres being closed to petrol-powered vehicles, the future looks bright for electrically powered bicycles

Note to iPad and iPhone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or iPhone to at least the iOS 5 Operating System.

Note to Android tablet and Android phone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or Android phone to at least the Version 4.0 Operating System.

March 2009 - In this Issue

The March 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover Story:  Know your audience - With the days of fi ve million item mailings gone forever, what can posts do to attract direct mail customers and provide a revenue-generating, value-added service?

 

News: The latest news and innovations around the industry

 

Trade Secrets: What is the new universal service obligation and how is it affecting today’s posts? Elmar Toime explains more

 

Consultancy Corner: Bryan Cassady argues that more research needs to be done on direct mail

 

Innovations: Postal technologies and solutions

 

Post-It Note: A remarkable case of ‘better late than never’ in Belgium

 

FEATURES

 

The rise of the machine: Increased use of machines and technology is only scary in science fi ction. In the postal industry it results in faster sorting, less physical labour and greater cost and energy savings

Hybrid vigour: The benefits of hybrid mail services are clear and have been available for two decades, so why is the technology not employed on a wider scale?

 

COMPANY IN FOCUS

 

Well equipped: How is investment in intelligent direct mail handling equipment helping to fulfil quality and service expectations? Schur has the answer

 

Note to iPad and iPhone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or iPhone to at least the iOS 5 Operating System.

Note to Android tablet and Android phone readers: to view this digital edition with the latest interactive features, please ensure you have upgraded your tablet or Android phone to at least the Version 4.0 Operating System.

Video Exclusives


Australia Post CEO unveils plans for electric vehicle fleet

International parcel delivery provider DPDgroup has produced a 360º virtual reality video that enables the viewer to experience the journey made by a parcel in first person, from collection to delivery. To experience the fully immersive experience on a smartphone, users can download the DPD VR Experience application at Android or Apple stores.

10 January, 2017


Cleveron reveals safe delivery by drone concept

At the Smart City Expo World Congress 2016 being held in Barcelona, Spain, from November 15-17, parcel delivery solution provider Cleveron has unveiled a safe drone delivery concept. According to the company, solutions for drone delivery available today are not safe enough and put people at risk, especially children playing next to the drone’s landing spot. The Cleveron concept aims to overcome these problems.

16 November, 2016

Read Latest Issue

Read Latest Issue

Exclusive Articles

Fleur Baars, senior consultant at Prime Competence, discusses the issues surrounding modern mailbox security and what can be done to protect the postal network December 16, 2016
Click here to read more


Patrick Armstrong, CEO of Snaile, explains how the Internet of Things can be leveraged to provide greater efficiency when it comes to street letter-box collections December 13, 2016  
Click here to read more


Brian Leary, head of business development for QubeVu, identifies 10 key features that warehouse managers should look for in a dimensioning solution December 5, 2016
Click here to read more



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