In this Issue - January 2013

The January 2013 issue is now available online! Packed full of news, interviews and features, including:

CLICK THINKING: Dan Wilson takes a look at some of the latest trends and innovations shaping the fast-moving e-commerce sector, and ponders why cross-border trade is yet to take off

FROM STORE TO DOOR: Online groceries are seen as a major growth area for e-commerce, but is it an area on which posts should focus? Penelope Ody reports

PART AND PARCEL: Posts are fine-tuning their parcel strategies to maximise their share of e-retail growth but - as Will Waters asks - are they making the best use of their USP?

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In this Issue - September 2012

The September 2012 issue is now available online! Packed full of news, interviews and features, including:

CLOSE CONTACT: Near field communication is set to revolutionise the way consumers make low-value payments and interact with postal retail. Andrew Pickering explores the opportunity this presents to postal operators

ON THE MAP: As it looks for extra revenue streams, Portugal's postal service has been investing to diversify into new areas of the market, using available resources. John Challen finds out why GIS is key to the organisation's future

ALL CHANGE: How is the post office network in Australia handling change? And how is it promoting change for the better? Ian Kerr has the answers

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In this Issue - June 2012

The June 2012 issue is now available online! Packed full of news, interviews and features, including:

PHYSICAL EDUCATION: Will high-profile breaches of cyber security deter key customer segments from switching away from mail and even provide them with a reason to return to postal or digital postal solutions? David Stubbs considers the possibility

ALL CHANGE: In the move to digital mail, postal services worldwide are stepping into the role of trusted third parties, providing communication logistics themselves. What are the standardisation, legal and logistical implications? Walter Trezek makes everything clear

UNIVERSAL SERVICE IN AFRICA: Is there such a thing as universal postal service in Africa? Graeme Lee considers whether universal home delivery is achievable or - considering alternative technology - even desirable

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In this Issue - March 2012

The March 2012 issue is now available online! Packed full of news, interviews and features, including:

Digital mail: Industry suppliers are keen to get Posts moving into the digital age with a variety of technology solutions that will – according to the suppliers – eventually render physical mail obsolete. John Challen looks at the possibilities

Cloud Services: How can you bring data and processes from multiple machines, departments and diverse locations together onto one platform with secure access? Andrew Pickering discovers whether cloud services provide the answer

Social Media: Andy David and Michaela Hohlwein explore growth strategies for postal services in the Facebook era

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In this Issue - SHOWCASE 2012

The Postal Technology International Showcase 2012 issue is now available online! Packed full of news, interviews and features, including:

Postal Technology Awards International 2011: Nominated by their peers, and voted for by a judging panel of industry experts and leaders, this year's winners represent the pinnacle of the postal industry

Stand up and be counted: It is the perfect time for all postal and express operators to make the move to new identification solutions

The postal cloud - now within reach: Live data processing in the cloud is the future for postal automation

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In this Issue - December 2011

The November 2011 issue is now available online! Packed full of news, interviews and features, including:

HYBRID HAIL? Hybrid mail has struggled in the past to find its place. Saul Wordsworth finds out if it is finally getting the attention it deserves

WORLD VIEW: Giselle Valera has been head of the US Postal Service’s Global Business Unit since June. Andrew Pickering talks with her about the potential for growth in international mail, e-commerce and forging partnerships with other posts

CHANGING ROOMS: Despite falling mail and parcel volumes, many post office networks are being revamped to reflect the
varied needs of their customers. John Challen investigates the latest
innovations in design
 

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In this Issue - September 2011

The September 2011 issue is now available online! Packed full of news, interviews and features, including:

WASTE NOT WANT NOT: What was the last letter mail innovation that generated €1 billion profit for European posts? J. P. Ducasse reports on how to protect hard-earned cash

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In this Issue - June 2011

The June 2011 issue is now available online! Packed full of news, interviews and features, including:

Information display: How are geographic information systems affecting the postal business and building new revenue streams? Henry Barnes reports

Moving targets: How are package and parcel couriers embracing tracking and monitoring technologies to satisfy the needs of the customer and the industry as a whole? John Challen finds out

Digital dealings: Mark Harrison,head of markets at the International Post Corporation, talks with Andrew Pickering about how digital trends are creating opportunities in the postal business

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In this Issue - March 2011

The March 2011 issue is now available online! Packed full of news, interviews and features, including:

Man vs machine: Postal volumes may be falling worldwide, but technology providers are determined to offer organisations means to improve efficiency and productivity. John Challen reports on what plans are afoot

Climb every mountain: New US Postmaster General Patrick R. Donahoe has a mountain to climb to bring the Postal Service into profit. Andrew Pickering finds out how he plans to do it

Hot stuff: Every business must innovate to keep developing and the postal industry is certainly no exception. Henry Barnes and Andrew Pickering discover some of the latest tools and technologies

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In this Issue - SHOWCASE 2011

 The Postal Technologies International Showcase 2011 issue is now available online! Packed full of news, interviews and features, including:

Postal Technology International Awards 2010: Rewarding some of the best developments in the postal industry throughout the past yeargeneration through diversification, with e-commerce playing a major role.

Open Mind: Examining the case for a new breed of systems integrator

Trolley Control: An innovative solution for improving the productivity of a modern letter-sorting centre while reducing operative costs

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In this Issue - December 2010

The December 2010 issue is now available online! Packed full of news, interviews and features, including:

From Evolution to Revolution: Hybrid mail is moving forward – but can posts keep up?

Keep on Trucking: Route planning, fleet management, mobile computing – they all have their place in the post and parcel delivery sector.

On Every High Street: Post offices can be seen in high streets the world over. Isn't it time they started to act more like shops?

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In this Issue - September 2010

The September 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Working capital - The trusted brand names of postal organisations around the world are helping to increase revenue generation through diversification, with e-commerce playing a major role. Helen Norman finds out how to make money

The detail in retail: How is automation and technology going to affect retail in the coming years? Anya Hastwell finds out

Northern highlights: In Posten Norden, Itella Group and Posten Norge, the Nordic region has three different postal organisations, each meeting the universal challenge of declining mail volumes in its own way. Matt Turner Tells how

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In this Issue - June 2010

The June 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Well connected - In the postal industry creating and maintaining good connections takes on a new meaning

On the move: What are the latest developments in mobile data collection and how can delivery companies benefit?

Green mail: Innovation in sustainability and energy saving go hand in hand

War child: How has the Iraqi postal and communications network dealt with reconstruction over the past seven years?

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In this Issue - March 2010

The March 2010 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Bright ideas - Modernisation has been a hot topic in the postal industry over the past few years. We discover the top 10 innovations that make investment in new technology essential and achievable

Prophesised potential -  By 2050 India could potentially be one of the most dominant world economies, behind China and ahead of the USA. Its postal system plays a large part in its future development

Automation nation - An increasingly competitive postal market is making automation more attractive by the day. We look at some of the solutions available

Unbeaten innovator - Siemens’ automation products are the most popular in the world. Automation chief Dr Stefan Keh talks about technology now and in the future

New money - Far from being looked down on, in the postal world new money means diversification and increased profits

Green dreams - Environmentally sustainable development involves changes in behaviour as well as technology

Birth of a new hybrid - Some companies have adapted hybrid mail technology to suit real-life demands and have come up with something better

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In this Issue - SHOWCASE 2010

The Postal Technology International Showcase 2010 issue is now available online! Packed full of news, interviews and features, including:

Postal Technology International Awards 2009: Awarding some of the best developments in the postal industry throughout the past year.

Post Office 2.0: How customer-driven innovation and new e-language standards can help postal carriers achieve sustainable, profitable growth.

Supporting and Simplifying: Information technologists who know how to simplify mail, express and logistics systems develop innovative products.

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In this Issue - December 2009

The December 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover story: Smooth process - Customers rely on courier and parcel companies to deliver quickly and on time

Joint ventures - Developing strong partnerships is a key success factor for postal organisations operating in the Middle East

Perfect planning - How can courier and parcel companies overcome current challenges while maintaining an efficient and reliable logistics service?

One stop shop - Competitive pricing, quality services, flexibility and new revenue streams – just some of the things that can be achieved when optimising the last mile

Banking on success - Does a bright future for Swiss Post depend on its being allowed to operate a full-fledged bank service?

Balancing act - The UK and France have both recently been beset by postal strikes. Has the use of technology helped minimise the disruption?

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September 2009 - In this Issue

The September 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover Story: Burning issues: What is the most environmentally friendly fuel to power delivery fleets in the future?

Head to head: Ingemar Persson, secretary general of PostEurop, looks at how innovation is helping the postal industry move forward

Bright future: The German economy has suffered over the past year, but the postal sector has been making plans to ensure a prosperous future

Oldies but goodies: Just because equipment is getting a bit long in the tooth doesn’t mean that it can’t be put to good use somewhere else

Process chain: Heimo Thomas looks at the key processes postal organisations need to consider when modernizing their infrastructure

Expo preview: Innovation, inspiration: POST-EXPO 2009 will be held at Deutsche Messe, Hannover in central Germany

Supplier interview: Switched on: Italian design and expertise in scooters come together in the development of an eco-friendly, efficient and cost-effective delivery vehicle
 

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June 2009 - In this Issue

The June 2009 issue is now available online! Packed full of news, interviews and features, including:
 

Cover Story: Advice centres - The postal industry is experiencing challenging times and the posts need help deciding where to turn next, but who is at hand to offer that help?

News: The latest news and innovations around the industry

Trade secrets: Elmar Toime looks at how benchmarking can help posts identify a wider range of fresh ideas and innovative solutions

Head to head: How does information technology benefi t the postal industry? USPS’s Ross Philo gives his opinion

A breath of fresh air: With continual pressure on reducing carbon emissions within the postal industry, posts around the world are working together to discover new ways to reduce their carbon footprints

New world. New ideas: In a huge continent there are a wide range of ideas and challenges for the postal operators. Matt Turner finds out the details

Drivers of demand: Is Transpromo an idea whose time has arrived? Michael Herson certainly thinks so

Retail therapy: Increased use of technology, automation and effective queuing systems are helping post offices to strengthen their position in the market

Supplier Interview: Green and clean: With postal operators having to cut carbon emissions and city centres being closed to petrol-powered vehicles, the future looks bright for electrically powered bicycles

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March 2009 - In this Issue

The March 2009 issue is now available online! Packed full of news, interviews and features, including:

Cover Story:  Know your audience - With the days of fi ve million item mailings gone forever, what can posts do to attract direct mail customers and provide a revenue-generating, value-added service?

News: The latest news and innovations around the industry

Trade Secrets: What is the new universal service obligation and how is it affecting today’s posts? Elmar Toime explains more

Consultancy Corner: Bryan Cassady argues that more research needs to be done on direct mail

Innovations: Postal technologies and solutions

Post-It Note: A remarkable case of ‘better late than never’ in Belgium

FEATURES

The rise of the machine: Increased use of machines and technology is only scary in science fi ction. In the postal industry it results in faster sorting, less physical labour and greater cost and energy savings

Hybrid vigour: The benefits of hybrid mail services are clear and have been available for two decades, so why is the technology not employed on a wider scale?

COMPANY IN FOCUS

Well equipped: How is investment in intelligent direct mail handling equipment helping to fulfil quality and service expectations? Schur has the answer

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